PART 2
Directions: You will hear a question or statement and three responses spoken in English. They will not be printed in your test book and will be spoken only one time. Select the best response to the question or statement and mark the letter (A), (B), or (C)
PART 3
Directions: you will hear some conversations between two or more people. You will be asked to answer three questions about what the speaker say in each conversation. Select the best responses to each question and mark the letter (A), (B), (C), or (D). The conversation will not be printed in your test book and will be spoken only one time.
32-34 conversation
32. Where most likely are the speakers? 33. What did the woman do in advance? 34. What does the woman say she will do? 35-37 conversation
35. Where most likely are the speakers? 36. What does the woman say will happen soon? 37. What does the man imply when he says, "They're selling quickly"? 38-40 conversation
38. Where does the man most likely work? 39. What problem does the woman have? 40. What will the man borrow from one of his coworkers? 41-43 conversation
41. Where do the women work? 42. What is the man's job? 43. What does Insook plan to do in the afternoon? 44-46 conversation
44. Why is the man calling? 45. What does the woman suggest the man do soon? 46. What does the man say he will do? 47-49 conversation
47. Why was the man late to work? 48. What is scheduled to be delivered today? 49. What business will the man call? 50-52 conversation
50. Who most likely is the woman? 51. What is a benefit of a new material? 52. What will the speakers do next? 53-55 conversation
53. What type of event are the speakers discussing? 54. What does the woman say attendees will receive? 55. What do the speakers need to do soon? 56-58 conversation
56. Who most likely is the man? 57. What does the woman imply when she says, "Our clients are interested in environmentally friendly products"? 58. What does the man say will take place on Friday? 59-61 conversation
59. Who is the man?Add description here! 60. What does the woman say happened last week? 61. What does the man recommend doing? 62-64 conversation
62. What problem are the speakers mainly discussing? 63. Look at the graphic. Whose e-mail does the woman mention?
64. What event will happen this weekend? 65-67 conversation
65. What does the man say the store has recently done? 66. Look at the graphic. Which item will the store order?
67. What does the man say he will do next? 68-70 conversation
68. Who most likely are the speakers ? 69. Look at the graphic. Which building does the man say he likes? Look at the graphic. Which building does the man say he likes?
70. What does the woman ask the man to do? PART 4
Directions: You will hear some talks given by a single speaker. You will be asked to answer three questions about what the speaker says in each talk. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The talks will not be printed in your test book and will be spoken only one time.
Question 71-73
71. Why is the speaker calling? 72. What does the speaker say about a job candidate? 73. What did the speaker send in an e-mail? Question 74-76
74. Where are the listeners? 75. What are the listeners with e-tickets asked to do? 76. Why does the speaker say, "you shouldn't leave any belongings on the seat next to you"? Question 77-79
77. Why is the speaker calling? 78. What has the speaker's company recently done? 79. What does the speaker encourage the listener to do? Question 80-82
80. Where do the listeners most likely work? 81. What are the listeners preparing for today? Question 83-85
83. Where is the tour taking place? 84. Why does the speaker say, "we ship to customers all over the world"? 85. What does the speaker say is available to the listeners? Question 86-88
86. What is the purpose of the speaker's organization? 87. What did the listeners do on March 15? 88. What will the listeners do in a few minutes? Question 89-91
89. . What does the speaker say is a top priority? 91. Why does the speaker say, "this affects all of us"? Question 92-94
92. What is the purpose of the talk? 93. What does the speaker say about the company's current customers? 94. What feature of Soft-Palm 51 does the speaker emphasize? Question 95-97
95. What is causing a delay? 96. What does the speaker advise the listeners to do? 97. Look at the graphic. When will a sporting event take place?
Question 98-100
98. Who most likely are the listeners? 99. Look at the graphic. Which lecturer is the speaker excited to hear?
100. What will the listeners most likely do next? READING TEST
In the Reading Test, you will read a variety of texts and answer several different types of reading comprehension questions. The entire Reading test will last 75 minutes. There are three parts, and directions are given for each part. You are encouraged to answer as many questions as possible within the time allowed.
You must mark your answers on the separate answer sheet.
PART 5
Directions: A word or phrase is missing in each of the sentences below. Four answer choices are given below each sentence. Select the best answer to complete the sentence. Then mark the letter (A), (8), (C), or (D) on your answer sheet. 101. Vantage Automotive Design has recently ------ with the Pallax Company. 102. Rain is predicted this weekend, ------- the office picnic will have to be postponed. 103. Use an alternative shipping firm if Greer Freight is unable to expedite delivery of ------- order. 104. The cafeteria is featuring dishes ------- different regions of the world this week. 105. Ms. Patel is coming to Delhi today to visit possible ------ for her company's new warehouse. 106. Clydeway, Inc., has grown dramatically ------ its beginnings as a small corner grocery store. 107. When booking a flight, it is wise to ------- the guidelines for luggage size on the airline's Web site. 108. The melody is so ------that the composer has simplified parts of it for live performances. 109. The test group found the illustrations in the appliance users' guide to be highly ------- 110. The directions for Masuda's do-it-yourself projects are comprehensive enough for ----- a novice builder. 111. ------- of the two candidates for the position had the necessary qualifications. 112. The need for highly trained electricians in the construction ------- has grown rapidly in recent years. 113. Ms. Daly will prepare a marketing budget and propose ------- during the client meeting. 114. Mr. Silva asked sales staff to ------- travel expenditures to help cut costs. 115. The city council will discuss certain policies, particularly those made ------- the previous administration. 116. Servers' tips are pooled at the end of each shift and divided evenly ------- the entire waitstaff. 117. Costpa Analytics Ltd. has made successful ------- in two emerging data companies. 118. Vallentrade manages clients' accounts more ------than most other brokerage firms. 119. The ideal operating temperature for the tablet computer is ------- 10 and 30 degrees Celsius. 120. Of the people who have publicly introduced ------- at the Carpentry Club meetings, about half are commercial contractors. 121. On Thursday, the technician will be on Sratus Road ------- two gas stoves. 122. The spreadsheet ------- data on retail sales during the fourth quarter is attached. 123. See our weekly promotional flyer for complete ------- of the discounted items. 124. New salespeople are instructed to research the businesses of ------- customers before contacting them for the first time. 125. If you use online banking, bills can be paid ------- it is most convenient. 126. Our internship combines lectures with real world projects to provide formal instruction ------- professional experience. 127. Employee ------- at Medmile Ventures include share options and scheduled raises. 128. City ------- hope to get the necessary permits to build a twenty-story office building on Minerva Street. 129. Compliance Department officers regularly --------- monitor changes in the framework. 130. The X250 portable heater achieves the desirable ------- without reaching especially high temperatures. PART 6
Directions: Read the texts that follow. A word, phrase, or sentence is missing in parts of each text. Four answer choices for each question are given below the text. Select the best answer to complete the text. Then mark the letter (A), (B), (C) or (D) on your answer sheet.
Questions 131-134 refer to the following information.
Thank you for shopping with Danforth Fashions online. Our quality-control team carefully inspects all products [131]------- packaging to ensure customer satisfaction. [132]------- . If not, we make exchanges or returns easy. Simply contact us at service@danforthfashions.com if you need a different size, color, or pattern or if you are dissatisfied for any reason. Your exchange [133]------- right away. To return an item for a refund, use the prepaid return shipping label included with your order and send it back to us in its original packaging unused and undamaged. We issue refunds to the original method of payment, [134]------- the return shipping fee.Questions 135-138 refer to the following notice.
Attention, Alden-Apner Industries Employees:
Please remember that the switch to our new e-mail software will begin at 11:00 P.M. on Sunday, May 2. All [135]---------- information in your account, including contacts and
calendar events, will be moved to the new system by 4:00 A.M. on Monday, May 3. Though we are working diligently to anticipate and provide solutions for all potential issues, some employees may experience difficulty [136]---------- attempting to log in to their accounts after the switch. In addition, there is a remote possibility that some information may be lost. [137]----------, be sure to back up any critical e-mail files as soon as possible. [138]-----
A training session will be scheduled next week to familiarize employees with key functions of the new software.Questions 139-142 refer to the following e-mail.
From: Hong Truong <htruong@jansenwebbfoundation.ca>
Sent: Friday, 16 November
To: Staff, Friends, and Stakeholders
Subject: JWF's new budget director
To the JWF team and our community partners:
[139]----------. I just want to let you know that Sofia Vargas [140]---------- as the JansenWebb Foundation's new budget director. Ms. Vargas has a strong background in fiscal [141]---------- within the nonprofit sector.
Ms. Vargas brings with her a wealth of experience in organizational finance, including most recently at The Lawton Children's Centre in Winnipeg. Ms. Vargas started her employment with us this morning, so please stop in and introduce [142]--------- to her.
Best,
Hong Truong CEO, Jansen-Webb FoundationQuestions 143-146 refer to the following flyer.
Jamaica National Tourist Organization Offers Free Cultural Passes The Jamaica National Tourist Organization (JAMTO) announces an exciting new program that provides free entry to a variety of cultural attractions. The program is sponsored by the JAMTO [143]--------- the hotels and businesses listed on the back of this flyer. Together we [144]--------- you to take advantage of some of the finest cultural and educational experiences that Jamaica has to offer. [145]--------- attractions include the Caribbean National Gardens, Montego Bay Potters Gallery, Jamaican Music Experience, and many others.
To obtain your pass, visit our Web site at www.jamto.org/freepass or stop by any JAMTO
office.
One pass is valid for up to five people. [146]---------PART 7
Directions: In this part you will read a selection of texts, such as magazine and newspaper articles, e-mail, and instant messages. Each text or set of texts is followed by several questions. Select the best answer for each question and mark the letter (A), (B), (C) or (D) on your answer sheet.Questions 147-148 refer to the following text-message chain.

147. Who most likely is Mr. Tanaka? 148. At 10:16 A.M., what does Mr. Kambayashi mean when he writes, "Sounds good"? Questions 149-150 refer to the following e-mail.

149. What is the purpose of the e-mail? 150. What is Ms. Hardesty asked to do? Questions 151-152 refer to the following advertisement.

151. What type of business is Virens? 152. According to the advertisement, what will happen on October 2? Questions 153-154 refer to the following Web page.

153. For whom is the web page most likely intended? 154. What is indicated about Office Nature? Questions 155-157 refer to the following magazine article.
Spotlight on Geiger TravelWanting to combine his passion forexploring places and cultures with his career as a corporate travel consultant, Marcus Geiger founded Geiger Travel Management (GTM). Now, ten years later, the company has offices in the United States, Canada, and several South American nations. It crafts itineraries and facilitates travel and accommodation arrangements for business professionals.
GTM also offers its clients secure, highspeed computers, conference call systems, and file management software through an agreement with Balefire Electronics, located in Mumbai. "We owe a lot of our success to Balefire," says Mr. Geiger, “because their services enable our clients to work efficiently wherever they are.”
Mr. Geiger is optimistic that further growth is on the horizon for GTM. Two additional businesses, Apura Airways, based in Paramaribo, Suriname, and the restaurant chain Triggerfish, headquartered in Bridgetown, Barbados, have agreed to enter into strategic partnerships with GTM in August. And looking to launch operations in Europe, the company is currently in discussions with Krokushaus AG, a hospitality company with locations throughout Germany.
For more information about Geiger Travel
Management, visit www.gtm.com. 155. What is indicated about Mr. Geiger? 156. What service does GTM offer? 157. GTM does NOT have an agreement in place with which company? Questions 158-160 refer to the following e-mail.

158. What is the topic of the press release? 160. What is suggested in the press release? Questions 161-163 refer to the following e-mail.

Dear Ms. Cervantes:
I am sorry to report that next month's issue of Practical Gardening will be our last. After 62 years of monthly issues, we at Morphos Publishing have decided that Practical Gardening will be among the periodicals that we must discontinue. We plan to redirect the resources gained through cost-cutting toward growing our book publishing and instructional video production businesses.
We are grateful for your support as a longtime subscriber to Practical Gardening. For the remainder of your subscription term, we hope you will allow us to instead send you Flora Discovery, our popular publication about wild plants. However, if you would rather have the balance of your subscription account refunded to you, please contact us at (822) 555-0127.
Sincerely,
Helen Dietrich Subscription Manager, Morphos Publishing
161. What is the purpose of the e-mail? 162. What most likely is Practical Gardening? 163. The word "balance" in paragraph 2, line 4, is closest in meaning to Questions 164-167 refer to the following online chat discussion.
Lindsay Pokora (2:15 P.M.) Hello, Mr. Kopalinski. I need to place the monthly office supplies order. In addition to the regular items, can you let me know if anything extra is needed?
Craig Kopalinski (2:17 P.M.) Let me check with the other managers. Kaitlyn and Jeffrey, do you have any requests for office supplies in your departments?
Kaitlyn Daley (2:18 P.M.) Yes, we need more whiteboard markers.
Craig Kopalinski (2:19 P.M.) And how about accounting?
Jeffrey Carden (2:20 P.M.) Nothing here.
Lindsay Pokora (2:22 P.M.) Markers? I just checked our inventory and we still have a box in the supply room. Do you need a special kind?
Kaitlyn Daley (2:23 P.M.) No, just regular black markers. Three boxes should be enough. I tried some markers from the box we have, but they seem to have dried up. A group of new employees will be starting next week, and we'll need markers for the orientation and training sessions.
Craig Kopalinski (2:24 P.M.) OK. Lindsay, in addition to those markers, could you please order a new chair for the second floor conference room to replace the one that is broken? You'll need to look up the model number. Thanks. 164. At 2:20 P.M., what does Mr. Carden most likely mean when he writes, "Nothing here"? 165. What problem does Ms. Daley report? 166. In what department does Ms. Daley most likely work? 167. What will Ms. Pokora most likely do next? Questions 168-171 refer to the following e-mail.

Dear Colleagues, It is my pleasure to welcome Reginald Carmen to Edmonton Engineering
Consultants, LLC.
— [1]—With his expertise in engineering and education, Dr. Carmen will be a valuable addition to our distinguished staff.
— [2] — Upon graduating from university, he spent six years designing telecommunications systems for AstroPart, Inc. He comes to us directly from the Glasse School of Engineering, where he spent the past nineteen years. While there, he served as a full-time professor for ten years, teaching advanced mathematics and various special courses in engineering. He was then appointed president of the school and served in that position for the remaining nine years of his tenure.
— [3] — During that time, he led the team that redesigned the school's electrical engineering curriculum.
— [4] —Dr. Carmen's first day will be next Tuesday.
Jan Merchant, Director of Personnel
168. Why did Ms. Merchant send the email? 169. What is indicated about Dr. Carmen? 170. How long did Dr. Carmen teach at the Glasse School of Engineering? 171. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? "He is thus the perfect choice for redesigning our client training modules." Questions 172-175 refer to the following review.
Patrons See Big-City Art At
Local Museum
No need to venture into the big city to see an impressive art collection. — [1] — Locals know Janford as a quiet town situated next to a forest that is popular with hikers.
— [2] — It is likewise home to Janford University and an unexpectedly outstanding museum. Considered one of the finest university art museums in the nation, the Janford University Art Museum (JUAM) houses over 94,000 pieces, with works dating from ancient times to the present. Due to the size of its collection, the museum regularly rotates the works on display.
- [3] — It also hosts temporary exhibitions featuring loans from other institutions. Experts
consider JUAM noteworthy as a home to a comprehensive collection of twentiethcentury art.
— [4] — In particular, it holds the largest public collection of works by sculptor Robert Dabulis, with more than 50 of his pieces and an assortment of his sketches. The museum
offers free admission and is open daily from 10 A.M. to 5 P.M. On Friday evenings, the museum has extended hours until 10 P.M. 172. What does the review indicate about the town of Janford? 173. What is mentioned about the museum? 174. What is most likely true about Mr. Dabulis? 175. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? "Art enthusiasts can find it right here in Janford.""Despite the limited number of products on the menu, customers can't get enough of the tasty but healthy shakes that are on offer." Questions 176-180 refer to the following order form and e-mail.


Hello,
I recently placed an order (#13565) with Ready Barn. The items I purchased are housewarming gifts for my niece, Helen Kang, who recently purchased a new home. Therefore, her address was provided as the delivery destination. I paid higher shipping fees for 24-hour delivery, as I wanted the items to arrive well ahead of the housewarming party being held tomorrow evening. Several days have passed, and my niece has yet to receive these items. I would appreciate it if you could find out what has happened and let me know when my niece can expect delivery. Also, I would like to ask you to return the money I paid for expedited shipping.
Additionally, I do not recognize item number 7564 that I was charged $14 for on my receipt.
Please let me know how to send it back.
I am a longtime customer of Ready Barn, and I am usually very satisfied with your products and services. Please reply as soon as possible.
Sincerely, Jay Shim
176. What most likely does Ready Barn specialize in? 177. What is indicated about 45 Skyrise Road? 178. What does Mr. Shim request in his e-mail? 179. What item did Mr. Shim not intend to buy? 180. According to the e-mail, what is true about Mr. Shim? Questions 181-185 refer to the following e-mail and boarding pass.

Dear Mr. Che:
Thank you for contacting us regarding your recent flight. We apologize for the discomfort you experienced during your flight because of the nonfunctioning air-conditioning vent above your seat.
We value you as a customer and want to make sure your experience with Silvervale Air is positive, so we have attached Voucher 789798 in the amount of $200. This may be applied to a future domestic flight with us. The voucher expires after twelve months.
Thank you for choosing Silvervale Air.
Sincerely,
Ginny Redman Silvervale Air Customer Service

181. Why did Ms. Redman e-mail Mr. Che? 182. In the e-mail, the phrase "applied to" in paragraph 2, line 3, is closest in meaning to 183. What does Ms. Redman mention about Voucher 789798 ? 184. What can be inferred from the boarding pass about Mr. Che? 185. What is indicated about Silvervale Air flight 29 ? Questions 186-190 refer to the following meeting minutes, e-mail, and article.


Business BriefsCoffer Digital closed a deal yesterday with GPZ Capital. GPZ will make a significant investment in Coffer Digital, enabling the unding of a new online marketing application called Re-pitch.
This sales-boosting software works by generating a pop-up window that eminds online shoppers of products they have Iready viewed, after they have navigated way from the
product page. GPZ's knowledge of data and marketing has nabled them to make successful investments n three other software development firms in the past five years. Coffer Digital's strong company reputation and top-notch employees asily support GPZ's decision to invest. Coffer Digital has a solid plan for distributing Re-pitch, so it was an easy decision to invest vith them," said Jessica Gould, spokesperson or GPZ
186. According to the meeting minutes, what is indicated about the pilot test? 187. What did Mr. Cao do? 188. What does Mr. Cao request? 189. According to the article, what does Re-pitch do? 190. How will Coffer Digital most likely use the funds from GPZ Capital? Questions 191-195 refer to the following article, e-mail, and sign.
TERMINAL C TO REOPEN(May 23) Harrison City Airport's Terminal C will reopen to the public on June 1 following a two-year renovation project. The project added eleven new gates, allowing the terminal to accommodate more flights. The three major airlines that used Terminal C before the renovation will
now be back in operation there. Also at Terminal C will be newcomer Paik Airways, a regional carrier that is expanding its routes. The terminal's new lobby features
an efficient check-in process and a stateofthe-art baggage-handling system. Passengers will enjoy free Wi-Fi in the
waiting area, which also contains shops and restaurants. At one point during the renovations, it looked as if the construction team would miss its deadline. An environmental impact review conducted by the city questioned the placement of a parking lot. The planners solved the problem by moving the parking lot to the
other side of the airport and instituting a shuttle bus service. “Thanks to the cooperative efforts of all stakeholders, the project was completed by the deadline
with no budget overage," said Arturo Benetti, the airport's chief operating officer. “The improvements to Terminal C
will enable us to continue providing Harrison City with safe, comfortable air travel."


191. Why was it necessary to change the location of a parking lot? 192. What does Mr. Benetti emphasize about Terminal C? 193. What products does Coover Brothers most likely manufacture? 194. What is implied about Brightway Airlines? 195. What is suggested about Ms. Yee? Questions 196-200 refer to the following emails and Web page.



196. What does the brochure mention about Zell Exteriors? 197. Considering Mr. Keenan's comments, what listed benefit is probably most attractive to him? 198. What does the form indicate about Mr. Keenan? 199. What kind of roofing product will Mr. Keenan most likely select? 200. What does Ms. Shertz tell Mr. Keenan? Your quiz is running out of time! few seconds are remaining.